"Great,
response through ticket system was 2 hours.
Excellent! No need to use Emergency Alert
when you are that fast with the ticket system!
THANKS!" |
|
| |
|
|
Ticket
Number :
GNP-68283-635 |
Rating
:
10 |
|
| |
|
|
"Just
a bit more promtness with replies, but that
is a minor thing. Overall the service is
fantastic.I really appreciate their patience
and understanding in my many questions for
help." |
|
| Commendable
Staff : |
|
Erisha (very outstanding service) |
|
|
|
|
Ticket
Number :
CHZ-57275-363 |
Rating
:
10 |
|
| |
|
|
"My
initial opinion of you guys are way above
average, I am quite surprised at the level
of professionalism. It really makes you
guys stand out, I will be recommending your
services! A pleasure to do business with."
|
|
| Commendable
Staff : |
| Tasha
and Ashley are a creadit to
this company. It's great to
deal with people who are so
promt and helpful. |
|
|
|
|
Ticket
Number :
KQX-96249-796 |
Rating
:
10 |
|
| |
|
|
"Always
fast, always helpful, I think it has been
2 years now, may be more, and never had
a problem or been disapointed yet!"
|
|
| |
|
|
Ticket
Number :
ADU-53737-902 |
Rating
:
10 |
|
| |
|
|
"The
issues was handled quickly and resolved
well. The follow up was nice to see. I really
appreciate the fact that your company can
take a recommendation and put it into practice."
|
|
| |
|
|
Ticket
Number :
ALX-14554-745 |
Rating
:
10 |
|
| |
|
|
"Overall
I was very pleased with the experience.
The support team were very courteous and
made every attempt to fix my problem. They
were able to resolve my problem to my satisfiction
and everything is running smoothly now.
Thank you!" |
|
| |
|
|
Ticket
Number :
RSX-97026-454 |
Rating
:
9 |
|
| |
|
|
"No
suggestions for improvement. All my recent
requests for assistance have been handled
very well indeed. I have no criticism whatsoever;
only praise." |
|
| Commendable
Staff : |
Ericka
has done an excellent job
in helping me with both
technical and billing issues. |
|
|
|
|
Ticket
Number :
BOS-94290-542 |
Rating
:
9 |
|
| |
|
|
"Can't
think of anything at the momment - response
was exactly what I wanted!" |
|
| |
|
|
Ticket
Number :
DRV-3305-184 |
Rating
:
9 |
|
| |
|
|
"Very
good support, thanks very much, very fast
reply and very good service. Congratulations,
you have got very good support service."
|
|
| |
|
|
Ticket
Number :
ANW-29230-406 |
Rating
:
9 |
|
| |
|
|
"You
guys (and gals) are pretty hard to beat.
When I have a problem with how you handle
something, I will let you know. Until then....Keep
up the good work." |
|
| |
|
|
Ticket
Number :
ALU-62917-924 |
Rating
:
9 |
|
| |
|
|
"I
always get good response times to any question
I put to the support team. Very good work,
guys! " |
|
| |
|
|
Ticket
Number :
BJP-83307-298 |
Rating
:
9 |
|
| |
|
|
"I
spoke with your 24/7 helpdesk to have my
domain name transferred across to flexihostings
and renewed for another 2 years, this was
put into action immediately. I sent an invoice,
as soon as the funds arrived I posted off
the transfer details. Tasha kept me up to
date with how the transfer was going at
eacg stage. Excellent service." |
|
| |
|
|
Ticket
Number :
DFH-26478-247 |
Rating
:
9 |
|
| |
|
|
